Terms of Service

SMS Communications

1. Description of SMS Use Cases

By providing your mobile phone number and opting in, you agree to receive SMS messages from HellaTints. The messages will only be sent for the following purposes:

• Appointment Confirmations – notifying you that your appointment is booked.
• Appointment Reminders – reminding you of upcoming appointments.
• Scheduling Updates – notifying you of changes to appointment times.
• Service Notifications – updates about services requested or completed.
• Promotional Messages – only if you have explicitly opted in to receive marketing messages.

Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase.

2. Carrier Liability Disclaimer

Mobile carriers are not responsible for the delivery, content, or operation of any SMS messages sent by HellaTints. HellaTints follows all applicable carrier rules and CTIA best practices for SMS messaging. Carriers cannot be held liable for messages you receive or fail to receive.

3. Age Restriction

You must be 18 years or older to opt in to receive SMS messages from HellaTints. By providing your mobile phone number and opting in, you confirm that you are at least 18 years of age. HellaTints does not send marketing SMS messages to minors.

4. SMS Opt-Out and Help

You can cancel SMS messages at any time by replying STOP to any message. After sending STOP, you will receive one final confirmation message, and no further messages will be sent. You may opt back in at any time using the original opt-in method. For assistance, reply HELP to any SMS message or contact us at (510) 722-1017 or info@hellatints.com.

Services Provided

HellaTints provides professional services, including but not limited to:

• Window Tinting
• Paint Protection Film (PPF)
• Ceramic Coating
• Vinyl Wrapping

All services are performed based on the condition of the vehicle at the time of service. Results may vary depending on circumstances.

Appointments and Scheduling

Appointments may be scheduled online, by phone, or through approved booking platforms. You agree to provide accurate contact information when booking. We reserve the right to refuse or discontinue service due to safety concerns or other limitations.

Cancellations and No-Shows

Cancellations or reschedules must be made at least 24 hours before the scheduled appointment. Late cancellations or no-shows may result in a cancellation fee or forfeiture of any deposit paid.

Payments

All prices are listed in U.S. dollars and are subject to change without notice. Payment is due upon completion of service unless otherwise agreed in writing. Deposits, if required, are non-refundable unless explicitly stated otherwise.

Customer Responsibilities

Customers agree to:

• Provide accurate and complete information
• Ensure access and safety for service delivery

HellaTints is not responsible for pre-existing conditions or undisclosed issues unrelated to the services performed.

Satisfaction and Liability

HellaTints performs all services using reasonable care and professional standards. To the fullest extent permitted by law:

• The Company is not liable for indirect, incidental, or consequential damages
• Liability is limited to the amount paid for the specific service performed
• All services are provided "as is" without warranties, express or implied

Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of HellaTints LLC d/b/a HellaTints and may not be copied, reproduced, or used without prior written permission.

Prohibited Use

You agree not to:

• Use the website for unlawful purposes
• Attempt to interfere with website security or operations
• Provide false or misleading information

Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content, policies, or practices.

Termination

We reserve the right to suspend or terminate access to our services at any time for violations of these Terms, without prior notice.

Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.

Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of the website or services constitutes acceptance of the updated Terms.

Contact Information

For questions about these Terms of Service or support, contact us at: